Protection of personal data
Data collected:
The personal data collected on this website is as follows:
- account opening: when the user's account is created, the user's surname, first name, e-mail address and postal address are recorded;
- connection: when the user connects to the website, the website records, in particular, the user's disconnection data, usage data and payment data;
- profile: when using the services provided on the website, a profile is created, which may include an address;
- payment: as part of the payment for products and services offered on the website, the website records financial data relating to the user's bank account or credit card;
- communication: when the website is used to communicate with other members, data relating to the user's communications is temporarily stored;
- cookies: cookies are used as part of the use of the website. Users can deactivate cookies using their browser settings.
Use of personal data
The personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, the data is used for the following purposes:
- access and use of the website by the user;
- management of the operation and optimisation of the website;- organisation of the conditions of use of the Payment Services;- verification, identification and authentication of the data transmitted by the user;
- offering the user the possibility of communicating with other users of the website;
- implementation of user assistance;
- management of any disputes with users;
- sending of commercial and advertising information, according to the user's preferences.
Sharing personal data with third parties
Personal data may be shared with third-party companies in the following cases:
- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has signed contracts;
- when the user publishes information accessible to the public in the free comment areas of the website;
- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user's data in order to provide these services, and are contractually obliged to use this data in accordance with the provisions of the applicable regulations on the protection of personal data;
- if required by law, the website may transmit data in order to respond to claims made against the website and to comply with administrative and legal proceedings if the website is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.
Security and confidentiality
The website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the Internet.
Implementation of users' rights
Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: chessenmates@gmail.com
- Right of access: users may exercise their right of access to their personal data. In this case, before implementing this right, the website may request proof of the user's identity in order to verify its accuracy.
- The right to rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.
- The right to deletion of data: users may request that their personal data be deleted, in accordance with applicable data protection laws.
- The right to limitation of processing: users may request that their personal data be deleted, in accordance with applicable data protection laws.
- The right to access: users may request that their personal data be deleted, in accordance with applicable data protection laws.
- The right to rectification: users may request that their personal data be updated.
- The right to deletion: users may request that their personal data be deleted, in accordance with applicable data protection laws. The right to restrict processing: users may ask the website to restrict the processing of their personal data in accordance with the provisions of the RGPD;
- The right to object to the processing of data: users may object to their data being processed in accordance with the provisions of the RGPD;
- The right to portability: users may request that the website return their personal data to them so that they can be transferred to a new website.